Privacy Policy

1. Introduction

True Pledgorine ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Policy sets out how we collect, use, disclose, and retain information gathered through our website, forms, and related communications.

By using our website or submitting information to us, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, please do not use our website or provide us with your information.

2. Information We Collect

We may collect the following categories of information:

• Contact information — such as your name, email address, phone number, and any details you provide via contact or inquiry forms.
• Communication records — copies of correspondence if you contact us directly, including the content of your messages.
• Technical information — such as IP address, browser type, device information, and pages visited, typically collected automatically through standard web server logs or analytics tools.
• Cookie data — information collected through cookies and similar technologies, as described in Section 7 below.

We do not knowingly collect sensitive personal data (such as health, biometric, or financial account credentials) through this website unless explicitly required and disclosed at the point of collection.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries submitted through our contact or lead forms.
• To provide information about our services when requested.
• To maintain, secure, and improve the functionality of our website.
• To comply with applicable legal and regulatory obligations.
• To detect, investigate, and prevent fraudulent or unauthorized activity.

We do not sell personal information to third parties.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following:

• Consent — where you have given clear consent for us to process your information for a specific purpose.
• Legitimate interest — where processing is necessary for our legitimate business interests, provided this does not override your rights and freedoms.
• Contractual necessity — where processing is necessary to respond to your inquiry or provide a service you have requested.
• Legal obligation — where we are required to process information to comply with the law.

5. Sharing of Information

We may share information with the following categories of recipients, only as necessary to operate our business:

• Service providers — third parties who assist us with website hosting, analytics, email delivery, or administrative support, bound by confidentiality obligations.
• Professional advisors — such as legal or compliance advisors, where necessary.
• Regulatory or legal authorities — where required to comply with a legal obligation, court order, or regulatory request.
• Business transfers — in the event of a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

We require any third party we share information with to maintain appropriate confidentiality and security standards.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When information is no longer required, we take reasonable steps to securely delete or anonymize it.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality and understand how visitors use our site. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of our website.

We may use the following types of cookies:

• Essential cookies — required for basic website operation.
• Analytics cookies — used to understand website usage and performance in aggregate.
• Preference cookies — used to remember settings and choices you have made.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If information is transferred to or accessed from countries outside your country of residence, we take steps intended to ensure that appropriate safeguards are in place to protect your information in accordance with this Policy and applicable law.

10. Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing of your information.
• Request portability of your information in a structured, commonly used format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to certain requests.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page along with a revised "last updated" date. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the details listed on our Contact page.